PRIVACY POLICY

1. Introduction

Allstar Marquees (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

2. Data Controller

For the purposes of data protection law, the data controller is:

Allstar Marquees

34, Masefield Crescent, London, N14 4AG

Email: info@allstareventsgroup.com

3. Personal Data We Collect

We may collect and process the following types of personal data:

Contact information (such as name, email address, telephone number)
Enquiry information submitted via contact forms, email, or phone
Business information where relevant to our services
Technical data, including IP address, browser type, operating system, and usage data
Marketing preferences, where applicable

We do not knowingly collect data relating to children.

4. How We Collect Personal Data

Personal data may be collected when you:

Submit an enquiry via our website
Contact us by email or telephone
Request information, quotations, or services
Browse our website (via cookies and similar technologies)

5. Lawful Basis for Processing

We process personal data only where permitted by law. The lawful bases we rely on include:

Consent – where you have given clear permission
Contract – where processing is necessary to provide services or respond to enquiries
Legal obligation – where required to comply with legal or regulatory duties
Legitimate interests – where necessary for business operations, provided these interests are not overridden by your rights

6. How We Use Your Data

We use personal data to:

Respond to enquiries and provide requested information
Deliver our services
Communicate with clients and prospective clients
Improve website performance and user experience
Comply with legal and regulatory obligations

We do not sell personal data to third parties.

7. Data Sharing

We may share personal data with:

Trusted service providers (such as IT, hosting, or email services)
Professional advisers (including legal or financial advisers)
Regulatory or law enforcement bodies where required by law

All third parties are required to handle data securely and lawfully.

8. International Transfers

We do not routinely transfer personal data outside the UK. Where international transfers occur (for example, through third-party service providers), appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time (where consent is the lawful basis)

To exercise your rights, please contact us using the details above.

11. Cookies

Our website uses cookies to improve functionality and user experience. For further information, please refer to our Cookie Policy.

12. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

13. Complaints

If you have concerns about how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk